I’ve recently been pushing for greater support for Catalyst and MojoMojo on Debian. For the uninitiated, Catalyst is a Model-View-Controller Framework designed for writing web applications. MojoMojo is a Wiki application based on Catalyst that provides a lot of neat features; while it seems less popular than Wikimedia’s MediaWiki software, it’s still got plenty of [...]
Posts Tagged ‘Customer Experience’
Catalyst and MojoMojo on Debian
Posted in Computer Science, Software Engineering, tagged Catalyst, CPAN, Customer Experience, Debian, Debian Packaging, Licensing, MojoMojo, Perl on 13 November 2009 | 1 Comment »
Engineering and Health Care
Posted in Engineering, tagged Asset Tracking, Customer Experience, Economics, Engineering, Health Care on 15 April 2009 | 1 Comment »
Engineering is a broad-based education that focuses on understanding and applying key theoretical concepts to design innovative products for the public good. Even so, it is perhaps a bit surprising that, regardless of our specialization and discipline, we can all make valuable contributions to health care.
Often, novel developments involve combining knowledge from several different fields [...]
The Customer Experience
Posted in Relationships, tagged Best Practices, Customer Experience, Support, User Experience on 9 January 2009 | Leave a Comment »
One of the things that many students don’t realize is that we are essentially customers. We give the university money (tuition) in exchange for knowledge and a degree. We are often forced to put up with a terrible customer experience we would not accept anywhere else; yet, we do.
How do organizations get away with providing [...]
